Mobile Terms of Service

Velocity Doctor™ Mobile Terms of Service

Program Name: Velocity Doctor™ Alerts

Description:

Upon opting in, users will receive SMS updates regarding training session bookings, membership billing reminders, motivational content, program announcements, and performance tips from Velocity Doctor™.

Opt-Out Instructions:

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

Rejoining Instructions:

To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Help Instructions:

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].

Carrier Liability Disclaimer:

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer:

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, contact your wireless provider.

Privacy Policy:

Please refer to our privacy policy here: https://www.velocitydoctor.com/privacy-policy

Privacy Compliance Statement:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Industry Standards Compliance:

Velocity Doctor™ complies with CTIA guidelines, carrier requirements, and all applicable laws governing commercial messaging. This includes maintaining a publicly accessible Terms of Service, opt-out instructions in bold, message frequency disclosures, and clear descriptions of program benefits.

Legal Compliance Note:

Our text messaging program adheres to all federal and state laws regarding commercial communications. Any prohibited content, such as phishing, illegal promotions, or SHAFT-related messaging (sex, hate, alcohol, firearms, tobacco), is strictly prohibited and will result in immediate suspension and possible fines.

For questions or compliance inquiries, please contact: [email protected]