Privacy Policy

Velocity Doctor™ Privacy Policy

Effective Date: June 15, 2025

At Velocity Doctor™, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website, mobile app, and SMS communications.

1. Information We Collect

Name, email address, phone number, and other contact details. Payment information for subscriptions or purchases. Device and browser information when you interact with our website. Communication preferences and engagement with SMS or email campaigns. Training and performance tracking data (if applicable).

2. How We Use Your Information

To schedule and manage hitting lab sessions. To process membership payments and notify you of billing activity. To communicate important updates, training reminders, and promotional offers (only when opted in). To improve our services and customer experience. To provide spiritual, motivational, and performance-based coaching content

3. Text Messaging Compliance and Data Sharing No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Your Data Rights You may request access, correction, or deletion of your personal information at any time by contacting us at [email protected]. You may also opt out of receiving SMS communications by replying STOP.

5. Data Security We use industry-standard security protocols to safeguard your information. While we take every reasonable precaution, no system can be completely secure.

6. Children's Privacy We do not knowingly collect information from children under 13 without parental consent. If we become aware that we have unintentionally collected such data, we will take immediate steps to delete it.

7. External Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites.

8. Changes to This Policy We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

9. Contact Us If you have any questions about this policy or our data practices, please contact: Velocity Doctor™ at [email protected]

Legal & Industry Compliance Velocity Doctor complies with CTIA, carrier guidelines, and applicable federal and state laws for privacy, mobile messaging, and data handling.

Summary Statement We respect your privacy and do not share or sell your personal or mobile data. All SMS opt-in data and consent will not be shared with any third parties, excluding aggregators and service providers necessary for delivering messages.

Last Updated: June 15, 2025